Refund policy

Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

We accept the return of products that were shipped out by us and if the item is faulty due to an error on our end (e.g. wrong item). Item(s) must be returned together with proof of purchase.

Requirements for Returns:

• Must include a valid original purchase order number from nabhitelam.com. Purchases made outside of nabhitelam.com must contact their seller for returns.

• All returned products should be in the original packaging without any missing contents.

If you want to return the product, then only replacement is possible under damage or faulty product, as we do not provide any kind of refund under such circumstances. If a prepaid order is returned back to us, freight charges are to be borne by the customer.

Offers launched for special sales and products sold at the minimum price are not eligible for replacements or returns, as these products are provided at up to 90% off discount.

Refund processing is not possible as the product showcases are made in China, and we take responsibility only in case of damage.

We recommend adding a tracking number or delivery confirmation with your shipment to ensure your return is received (highly recommended for international returns).

To complete your return, we require a receipt or proof of purchase. Please contact our support team via customersupport@nabhitelam.com for more information.

If we repeatedly provide replacements and the result remains the same, we will not be able to assist further, as we would have already done the best possible from our end.